Shift Supervisor - Flexible Scheduling & Frontline Lead

Applegreen USA Welcome Centers Central Services; Lawn; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent travel plaza company in Lawn, Newfoundland and Labrador, is seeking a Shift Supervisor to lead team shifts and ensure exceptional customer service. Responsibilities include managing team activities, adhering to food safety standards, cash handling, and training new employees. Candidates should possess solid customer service experience and demonstrate a friendly demeanor. This is a full-time role, offering flexible scheduling options including days, nights, and weekends. Benefits include paid time off and education assistance.

Benefits

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Qualifications

• Customer service experience is required for this role, especially with handling cash.
• Leadership experience is preferred but not mandatory.
• Ability to interact with the public in a friendly and enthusiastic manner.

Responsibilities

• Lead the shift and activities of team members.
• Provide exceptional customer service interactions.
• Complete checklists and procedures according to company policy.
• Operate the point-of-sale system and handle transactions.
• Follow all food handling procedures properly.
• Maintain cleanliness and organization of the workstation.
• Assist in training new team members.

Skills

Cash handling

Customer service

Leadership experience

Friendly demeanor

Job description

A prominent travel plaza company in Lawn, Newfoundland and Labrador, is seeking a Shift Supervisor to lead team shifts and ensure exceptional customer service. Responsibilities include managing team activities, adhering to food safety standards, cash handling, and training new employees. Candidates should possess solid customer service experience and demonstrate a friendly demeanor. This is a full-time role, offering flexible scheduling options including days, nights, and weekends. Benefits include paid time off and education assistance.