shift manager - fast food restaurant

Taco Bell; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a Shift Manager to oversee daily operations in a fast-paced environment. This role involves supervising staff, ensuring food quality, and addressing customer concerns while maintaining high standards of service. The ideal candidate will possess strong leadership skills, a commitment to food safety, and the ability to thrive under pressure. Join a dynamic team and contribute to creating a positive dining experience for customers while managing operational efficiency.

Qualifications

• 1-2 years of experience in a supervisory role in food service.
• Knowledge of culinary genres and sanitation procedures.

Responsibilities

• Supervise staff and ensure food quality standards are met.
• Establish work schedules and maintain records of stock and sales.

Skills

Supervision

Food Safety

Customer Service

Time Management

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

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