shift manager - fast food restaurant

Burger King; Brampton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the fast food sector is seeking a motivated individual to join their team as a supervisor. This role involves overseeing food preparation staff, ensuring that service and food quality meet high standards, and addressing customer concerns. The ideal candidate will have a secondary school graduation certificate and experience in a fast-paced environment. If you thrive in a dynamic setting and enjoy working with a team to deliver exceptional service, this opportunity is perfect for you. Join a vibrant workplace where your contributions will make a real difference in customer satisfaction and team performance.

Qualifications

• 1-2 years of experience in a fast-paced food service environment.
• Ability to supervise staff and ensure quality control.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Establish methods to meet work schedules and maintain quality standards.
• Train staff in job duties and safety procedures.

Skills

Supervision

Customer Service

Teamwork

Flexibility

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work Setting

• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Establish work schedules

Supervision

• 3-4 people
• Food service counter attendants and food preparers

Security and Safety

• Bondable

Transportation/Travel Information

• Own transportation
• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods
• Physically demanding

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player