shift manager - fast food restaurant

Popeyes Louisiana Kitchen; Toronto; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a dedicated supervisor to lead a dynamic team. In this role, you will oversee daily operations, ensuring that food preparation meets high standards of quality and safety. You will be responsible for training staff, managing schedules, and addressing customer concerns. This position offers a chance to thrive in a fast-paced environment while developing your leadership skills. If you are passionate about food service and enjoy working with people, this opportunity is perfect for you to make a significant impact.

Qualifications

• 7 months to less than 1 year of experience in a fast-paced environment.
• Ability to supervise and train staff in food preparation and safety.

Responsibilities

• Establish methods to meet work schedules and supervise food preparation.
• Train staff in job duties and ensure quality control standards.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work setting

• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 3-4 people
• 5-10 people
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Security and safety

• Bondable

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player