shift manager - fast food restaurant

Popeyes Louisiana Kitchen; Brampton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a dedicated Shift Manager to oversee daily operations in a vibrant restaurant environment. This role involves supervising staff, training team members, and ensuring that food quality meets high standards. The ideal candidate will thrive in a fast-paced setting, possess excellent interpersonal skills, and demonstrate a strong commitment to customer satisfaction. Join a dynamic team and make a significant impact on the dining experience while enjoying the challenges of a busy restaurant environment.

Qualifications

• 1-2 years of experience in a supervisory role in a fast-paced environment.
• Strong client focus with efficient interpersonal skills.

Responsibilities

• Supervise and coordinate activities of staff preparing food.
• Train staff in job duties, sanitation, and safety procedures.
• Establish methods to meet work schedules and ensure quality control.

Skills

Supervision

Client focus

Interpersonal skills

Flexibility

Teamwork

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Willing to relocate
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 year to less than 2 years

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