Shift Manager

Tim Hortons; Shawinigan; On-site; CAD 30,000 - 37,000; Full time

Job summary

Tim Hortons in Shawinigan, Quebec seeks an experienced Shift Manager to lead daily operations on site. You will supervise team members, coordinate tasks, monitor food quality, address customer concerns, and support training.

This permanent role requires a high school diploma and 1–2 years of supervisory or food service experience, with flexibility for mornings, evenings, weekends.

Qualifications

• Secondary (high) school graduation certificate or equivalent experience.
• 1 year to less than 2 years of supervisory or food service experience.
• Leadership, and ability to motivate and guide a team.
• Strong communication and problem-solving skills.

Responsibilities

• Supervise team members during assigned shifts to ensure efficient and high-quality service.
• Coordinate staff tasks and breaks to maintain smooth restaurant operations.
• Monitor food preparation and presentation to uphold Tim Hortons quality standards.
• Address customer concerns promptly and professionally.
• Support training and development of new team members.
• Manage opening and closing procedures as required.
• Enforce health, safety, and sanitation standards at all times.

Skills

Leadership

Communication

Problem-solving

Flexibility

Education

High school diploma

Job description

Tim Hortons in Shawinigan, Quebec is looking for an experienced Shift Manager to join their team. This is a permanent position based at 1600 rue Trudel, Shawinigan, QC.

Salary: $17.10/hour, 80 hours bi-weekly

Responsibilities

• Supervise team members during assigned shifts to ensure efficient and high-quality service
• Coordinate staff tasks and breaks to maintain smooth restaurant operations
• Monitor food preparation and presentation to uphold Tim Hortons quality standards
• Address customer concerns promptly and professionally
• Support training and development of new team members
• Manage opening and closing procedures as required
• Enforce health, safety, and sanitation standards at all times

Requirements

• Secondary (high) school graduation certificate or equivalent experience
• 1 year to less than 2 years of relevant supervisory or food service experience
• Leadership skills to guide and motivate a team
• Flexibility to work early mornings, evenings, days, and weekends
• Strong communication and problem-solving skills

Schedule

Early morning, morning, day, evening, weekend shifts available.

Secondary (high) school graduation certificate or equivalent experience; 1 year to less than 2 years of supervisory or food service experience