Shift manager – fast food restaurant

Canada Job Bank; Trois-Rivières; On-site; CAD 27,000 - 37,000; Full time

Benefits offered by this job

Free parking

Job summary

Tim Hortons in Trois-Rivières, QC invites applications for a Shift Manager in a fast food restaurant. The role requires enthusiastic, interpersonal candidates with leadership to supervise staff during busy periods.

This permanent, full‑time position offers flexible hours including mornings, days, evenings, nights and weekends, with overtime when required.

Qualifications

• The candidate should have a College/CEGEP education or equivalent experience.
• At least 1–2 years of related industry experience is preferred.
• Ability to work in a fast-paced, customer-service environment requiring teamwork.

Responsibilities

• Establish methods to meet work schedules.
• Request kitchen and food supplies as needed.
• Supervise and coordinate staff who prepare and portion food.
• Train staff on duties, sanitation and safety procedures.
• Estimate ingredients and supplies for meal prep.
• Ensure food and service meet quality standards.
• Address customer complaints or concerns.
• Maintain records of stock, repairs, sales and waste.

Skills

Fluent French

College/CEGEP education

1–2 years experience

Client-focused

Flexible

Team player

Initiative

Dependable

Education

College/CEGEP education or equivalent experience

Job description

Tim Hortons situated in Trois-Rivières, QC G8Y 4Z3 is seeking applications for the job position of Shift manager – fast food restaurant who are enthusiastic and possess excellent interpersonal skills. The selected applicant must join and assume their responsibilities at the earliest. The employer is offering a permanent or full-time position. The candidate must be available to work early morning, morning, day, evening, night, and weekend shifts, must be willing to work flexible hours, and must be available for overtime when required.

Employer Name: Tim Hortons
Position: Shift manager – fast food restaurant
No. of vacancies: 4
Salary: $17.00 to $18.00 hourly (To be negotiated) / 30 to 40 hours per week
Employment type: Permanent employment, Full-time
Location: Trois-Rivières, QC G8Y 4Z3

• The candidate must establish methods to meet work schedules.
• The candidate must request kitchen and food supplies.
• The candidate will be responsible for supervising and coordinating the activities of staff who prepare and portion food.
• The candidate must train staff on job duties, sanitation, and safety procedures.
• The candidate must estimate the ingredients and supplies needed for meal preparation.
• The candidate must ensure that the food and service meet quality control standards.
• The candidate will be responsible for addressing customer complaints or concerns.
• The candidate will be responsible for maintaining records of stock, repairs, sales, and waste.
• The candidate must prepare and submit reports.
• The candidate must prepare food order summaries for the chef.
• The candidate must maintain knowledge of the establishment’s culinary genres.
• The candidate will be responsible for supervising and checking the assembly of trays.
• The candidate will be responsible for supervising and checking the delivery of food trolleys.
• The candidate must establish work schedules.

Job Requirements

• The candidate should be fluent in the French language.
• The candidate must have a College/CEGEP education or equivalent experience.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate should be client-focused.
• The candidate should be flexible.
• The candidate should be a good team player.
• The candidate must be capable of acting on their own initiative.
• The candidate should be dependable.

Work setting

• The candidate should work in a cafeteria where the employees of a company can get lunch without leaving their place of work.
• The candidate should work in a coffee shop that provides patrons with a place to congregate, talk, read, write, entertain one another, or pass the time, whether individually or in small groups.
• The candidate must be able to work in an on-site customer service environment, such as an office or business location.
• The candidate must work in a fast food outlet or concession, preparing and serving food from a minimal menu, handling take-out operations, and ensuring efficient service.
• The candidate should work in restaurants that are generally fast-paced and require the utmost efficiency.

Work conditions and physical capabilities

• The candidate should be able to work in a fast-paced, busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
• The candidate must perform physically demanding tasks as part of their daily work.
• The candidate should receive free parking; there is no additional charge for parking on the property.