Shift Leader: Legendary Customer Service & Operations

Starbucks; Camrose; On-site; CAD 42,000 - 56,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in running operations during shifts. You will lead partners, delegate tasks, and ensure the Starbucks Experience with friendly, efficient service, quality beverages, and a clean store environment.

You will model Starbucks principles, train new partners, and provide feedback to enhance performance while maintaining a positive, teamwork-driven atmosphere across the shift.

Qualifications

• Direct the work of others during shift operations.
• Learn new duties quickly to support store needs.
• Communicate clearly with team and managers to maintain service standards.
• Understand retail environment principles and customer expectations.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead and deploy partners to deliver Starbucks Experience.
• Provide legendary customer service with prompt service and quality products.
• Maintain a clean and comfortable store environment and follow safety guidelines.
• Coach and develop partners to improve performance and morale.
• Ensure accurate cash handling and store procedures are followed.

Skills

Direct the work

Quick learner

Oral communication

Retail environment

Interpersonal skills

Team player

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in running operations during shifts. You will lead partners, delegate tasks, and ensure the Starbucks Experience with friendly, efficient service, quality beverages, and a clean store environment.

You will model Starbucks principles, train new partners, and provide feedback to enhance performance while maintaining a positive, teamwork-driven atmosphere across the shift.