Shift Leader: Drive Legendary Service & Team Excellence

Starbucks; Bowmanville; On-site; CAD 31,000 - 44,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in running store operations during scheduled shifts. You will lead a shift, delegate tasks, and ensure the Starbucks Experience through friendly service, prompt beverages, and a clean store environment.

You will coach partners, respond to customer needs, and help maintain high standards of food safety and store presentation. This role emphasizes teamwork, reliability, and a customer-first attitude.

Qualifications

• Customer service experience in retail or restaurant environments.

Responsibilities

• Assist store manager in executing store operations during scheduled shifts.
• Lead and deploy partners, delegating tasks to maintain efficient shift workflow.
• Provide legendary customer service with prompt service and quality beverages and products.
• Maintain a clean, welcoming store environment and ensure safety and sanitation guidelines.
• Coach partners with clear, timely feedback to improve performance and recognition.
• Communicate with the manager to address customer needs and store conditions during shifts.

Skills

Direct the work

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in running store operations during scheduled shifts. You will lead a shift, delegate tasks, and ensure the Starbucks Experience through friendly service, prompt beverages, and a clean store environment.

You will coach partners, respond to customer needs, and help maintain high standards of food safety and store presentation. This role emphasizes teamwork, reliability, and a customer-first attitude.