Shift Lead: Legendary Service & Team Leader

Starbucks; Chilliwack; On-site; CAD 23,000 - 30,000; Full time

Job summary

Starbucks in Chilliwack, BC is seeking a Shift Supervisor to assist the store manager and lead the team during scheduled shifts. You will deploy partners, delegate tasks, and ensure legendary customer service while maintaining a clean, welcoming store environment.

Responsibilities include coaching teammates, handling cash with care, and upholding Starbucks standards in a fast-paced setting. Strong communication and teamwork are essential for success.

Qualifications

• Customer service experience in a retail or restaurant environment
• Ability to lead a shift and delegate tasks

Responsibilities

• Acts with integrity and represents Starbucks values during shifts.
• Maintains calm demeanor during high volume periods to keep store operations on standard.
• Anticipates customer and store needs by monitoring the environment and cues.
• Communicates updates to the manager to ensure the team delivers the Starbucks Experience.
• Coaches and develops partners with timely, respectful feedback to improve performance.
• Ensures cash handling and safety procedures are followed during shifts.
• Delivers legendary customer service and maintains a clean, welcoming store environment.
• Maintains regular attendance and punctuality.

Skills

Direct others

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks in Chilliwack, BC is seeking a Shift Supervisor to assist the store manager and lead the team during scheduled shifts. You will deploy partners, delegate tasks, and ensure legendary customer service while maintaining a clean, welcoming store environment.

Responsibilities include coaching teammates, handling cash with care, and upholding Starbucks standards in a fast-paced setting. Strong communication and teamwork are essential for success.