Shift Lead: Inspire Service Excellence & Team Wins

Starbucks; Kamloops; On-site; CAD 20,664,000 - 30,307,000; Full time

Job summary

Starbucks in Kamloops is seeking a Shift Supervisor to support the store manager in running daily operations and guiding the shift team to deliver the Starbucks Experience. You will mentor partners, ensure prompt service, maintain product quality, and uphold safety and cleanliness standards.

The role emphasizes teamwork, effective communication, and a customer-first attitude to sustain a welcoming Third Place environment during each shift.

Qualifications

• Ability to direct the work of others
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team

Responsibilities

• Assist store manager during scheduled shifts to execute store operations.
• Lead the shift team by assigning tasks and ensuring timely service.
• Maintain a calm demeanor during high volume periods while upholding standards.
• Communicate critical information to the manager for smooth shift execution.
• Provide coaching and feedback to partners to improve performance.
• Ensure adherence to cash handling, safety and sanitation policies.

Skills

Team leadership

Communication

Retail knowledge

Interpersonal skills

Training ability

Job description

Starbucks in Kamloops is seeking a Shift Supervisor to support the store manager in running daily operations and guiding the shift team to deliver the Starbucks Experience. You will mentor partners, ensure prompt service, maintain product quality, and uphold safety and cleanliness standards.

The role emphasizes teamwork, effective communication, and a customer-first attitude to sustain a welcoming Third Place environment during each shift.