Shift Lead: Legendary Service & Store Operations

Starbucks Corp.; City of Leduc; On-site; CAD 40,000 - 55,000; Full time

Job summary

Starbucks Corp. is seeking a Shift Supervisor to assist the store manager in executing daily store operations during scheduled shifts. You will lead a shift team, delegate tasks, and ensure a legendary customer experience with prompt service, high-quality beverages and a clean, welcoming store environment.

You will model Starbucks guiding principles, support new partner training, and help maintain attendance and punctuality while delivering consistent service across all shifts.

Qualifications

• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.

Responsibilities

• Acts with integrity to promote Starbucks culture, values and mission.
• Maintains calm demeanor during high volume periods to keep store operations on track.
• Anticipates customer and store needs and responds appropriately.
• Communicates information to manager to support team performance.
• Provides coaching and feedback to partners on shift.

Skills

Direct the work

Team leadership

Effective communication

Retail environment

Team collaboration

Job description

Starbucks Corp. is seeking a Shift Supervisor to assist the store manager in executing daily store operations during scheduled shifts. You will lead a shift team, delegate tasks, and ensure a legendary customer experience with prompt service, high-quality beverages and a clean, welcoming store environment.

You will model Starbucks guiding principles, support new partner training, and help maintain attendance and punctuality while delivering consistent service across all shifts.