Shift Lead: Drive Team Excellence & Legendary Service

Starbucks Corp.; Barrie; On-site; CAD 25,000 - 30,000; Full time

Job summary

Starbucks Corp. in Barrie, Ontario seeks a Shift Supervisor to assist the store manager in executing daily operations and leading the shift team. You will deploy partners, delegate tasks, and ensure legendary customer service for every customer, while maintaining a clean and welcoming environment.

The role emphasizes coaching, timely feedback, and adherence to cash handling and safety policies to uphold Starbucks standards during each shift.

Qualifications

• Customer service experience in retail or restaurant environments.
• Ability to direct the work of others.
• Strong interpersonal and communication skills.
• Ability to work as part of a team.

Responsibilities

• Assist store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to create the Starbucks Experience for customers.
• Provide legendary customer service and maintain a clean store environment.
• Follow cash handling, safety and security policies to ensure partner safety.
• Coach and develop shift team to improve performance.

Skills

Customer service

Team leadership

Communication

Problem solving

Job description

Starbucks Corp. in Barrie, Ontario seeks a Shift Supervisor to assist the store manager in executing daily operations and leading the shift team. You will deploy partners, delegate tasks, and ensure legendary customer service for every customer, while maintaining a clean and welcoming environment.

The role emphasizes coaching, timely feedback, and adherence to cash handling and safety policies to uphold Starbucks standards during each shift.