Shift Lead - Customer Experience & Store Ops

Starbucks; Saskatoon; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain in Canada is seeking a Shift Supervisor to assist the store manager in operations during scheduled shifts. This role involves team leadership, ensuring outstanding customer service, and maintaining a positive team environment. Candidates should have customer service experience and strong interpersonal skills. The position offers the opportunity to be part of a well-regarded company known for its inclusive workplace culture and excellent service.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to create an excellent customer experience.
• Model and act in accordance with company guiding principles.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Effective oral communication skills

Ability to learn quickly

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Canada is seeking a Shift Supervisor to assist the store manager in operations during scheduled shifts. This role involves team leadership, ensuring outstanding customer service, and maintaining a positive team environment. Candidates should have customer service experience and strong interpersonal skills. The position offers the opportunity to be part of a well-regarded company known for its inclusive workplace culture and excellent service.