Shift Lead - Cannabis Retail & Customer Experience

SNDL Inc.; Brampton; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Career growth

Product discounts

Flexible scheduling

EFAP program

Health benefits

Job summary

Value Buds Bramalea City Centre is seeking a motivated Keyholder/Shift Lead to guide daily cannabis retail operations. You will engage customers, promote education on products, and support merchandising while upholding store standards.

You’ll lead by example on shift, assist teammates, and ensure accurate POS transactions. Flexibility with schedules and a focus on compliance are essential.

Qualifications

• Previous retail, customer service, or hospitality experience.
• Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell) is preferred.

Responsibilities

• Create a welcoming experience for every customer.
• Provide product recommendations and cannabis education.
• Support daily operations including merchandising and store upkeep.
• Operate the POS, handle payments, and issue receipts.
• Restock shelves, receive deliveries, and complete basic inventory checks.
• Ensure compliance with cannabis regulations, including ID verification.

Skills

Retail experience

Customer service

Cannabis education

Communication skills

Ability to lift 40 lbs

Job description

Value Buds Bramalea City Centre is seeking a motivated Keyholder/Shift Lead to guide daily cannabis retail operations. You will engage customers, promote education on products, and support merchandising while upholding store standards.

You’ll lead by example on shift, assist teammates, and ensure accurate POS transactions. Flexibility with schedules and a focus on compliance are essential.