Shelter Client Support Specialist

The Salvation Army Canada and Bermuda Territory; San Juan de Terranova; Vor Ort; CAD 28.000 - 40.000; Vollzeit

Zusammenfassung

The Salvation Army Canada and Bermuda Territory is seeking a Client Support Worker to build rapport with shelter clients, assess needs, and connect them with community resources. You will support daily operations, document case notes, and collaborate with shelter staff to promote dignity and independence for residents.

Responsibilities include monitoring medications, assisting with IDs and entitlements, and maintaining a clean, safe shelter environment while providing compassionate,

Qualifikationen

• Completion of a university degree focusing in psychology, social work, or related field.
• Experience in working with a marginalized population in empowering community settings.
• Excellent assessment skills and ability to advocate for clients.
• Group facilitation skills and strong communication abilities.
• Ability to work with diverse populations and maintain boundaries.

Aufgaben

• Build rapport with shelter clients and promote a dignified, respectful environment.
• Identify client needs and connect them with available resources.
• Monitor medication and document in case notes accurately.
• Collaborate with shelter staff to support client goals and safety.
• Complete documentation and attend shift-change briefings.
• Assist clients with access to IDs, MCP, and birth certificates.
• Maintain clean and safe client areas and manage daily chores.

Kenntnisse

Social work experience

Assessment skills

Group facilitation

Advocacy

Communication skills

Interpersonal skills

Independence

Adaptability

Boundary management

Lifelong learning

CPR/First Aid

Criminal History Check

Non-Violent Crisis Training (asset)

Ausbildung

University degree in psychology/social work/related field

Jobbeschreibung

The Salvation Army Canada and Bermuda Territory is seeking a Client Support Worker to build rapport with shelter clients, assess needs, and connect them with community resources. You will support daily operations, document case notes, and collaborate with shelter staff to promote dignity and independence for residents.

Responsibilities include monitoring medications, assisting with IDs and entitlements, and maintaining a clean, safe shelter environment while providing compassionate,