Compassionate Shelter Support Specialist

TSA The Salvation Army TSA; Richmond; On-site; CAD 34,000 - 36,000; Full time

Benefits offered by this job

Health and dental benefits

Paid vacation and sick time

RRSPs

Flexibility at work

Continuous learning and growth

Job summary

The Salvation Army Belkin House Shelter in Vancouver is seeking a dedicated Shelter Worker to support safe, respectful operation and to provide practical and compassionate assistance to individuals experiencing homelessness. You will monitor guest activities, maintain safety, complete intake and paperwork, and collaborate with external agencies.

The role requires post-secondary education in social services or related field, First Aid/CPR, VAT training, and strong confidentiality and cultural

Qualifications

• Post-secondary education in Social Services or a related field, or equivalent experience.
• First Aid and CPR certification.
• Training in crisis intervention, conflict resolution, and mediation.
• VAT training.

Responsibilities

• Shelter operations, guest safety, and adherence to program policies.
• Complete basic intake, orientation, and required paperwork; maintain logs and incident reports.
• Provide practical, personal, and moral support to guests and assist with case plans.
• Liaise with external agencies and participate in staff meetings and training.

Skills

Guest safety

Documentation

Communication

Crisis intervention

Education

Post-secondary education in Social Services or related field or equivalent experience

First Aid and CPR certification

VAT training

Job description

The Salvation Army Belkin House Shelter in Vancouver is seeking a dedicated Shelter Worker to support safe, respectful operation and to provide practical and compassionate assistance to individuals experiencing homelessness. You will monitor guest activities, maintain safety, complete intake and paperwork, and collaborate with external agencies.

The role requires post-secondary education in social services or related field, First Aid/CPR, VAT training, and strong confidentiality and cultural