Shelter Support Specialist — Transform Lives

The Salvation Army International; Vancouver; Hybrid; CAD 35,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Paid vacation

RRSPs

Flexible work arrangements

Job summary

The Salvation Army Belkin House Shelter in Vancouver seeks Shelter Workers to monitor guest activity, enforce safety policies, and provide practical, compassionate support to individuals experiencing homelessness. The role emphasizes confidentiality, collaboration with external agencies, and a respectful, structured shelter environment.

Responsibilities include intake, logbooks, meals, activities, and administrative tasks while supporting case plans.

Qualifications

• Post-secondary education or equivalent experience in social services or related field.
• First Aid/CPR certification, crisis intervention and VAT training are required.
• Experience with individuals experiencing homelessness is preferred.

Responsibilities

• Monitor guest activity and maintain shelter policies and restrictions.
• Conduct bed checks and safety rounds.
• Maintain cleanliness, order, and safety of the shelter and grounds.
• Complete intake, orientation, and required paperwork; maintain logbooks and incident reports.
• Provide practical, personal, and moral support to guests and assist with case plans.
• Liaise with external agencies and participate in staff meetings and training.
• Perform general administrative and reception duties as needed.

Skills

First Aid & CPR

Crisis intervention

Confidentiality

Cultural sensitivity

Computer skills

Education

Post-secondary education in Social Services or related field

VAT training

Job description

The Salvation Army Belkin House Shelter in Vancouver seeks Shelter Workers to monitor guest activity, enforce safety policies, and provide practical, compassionate support to individuals experiencing homelessness. The role emphasizes confidentiality, collaboration with external agencies, and a respectful, structured shelter environment.

Responsibilities include intake, logbooks, meals, activities, and administrative tasks while supporting case plans.