ServiceNow Discovery Developer

Scotiabank; Toronto; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Diversity, Equity, Inclusion & Allyship

Accessibility and Workplace Accommodations

Upskilling through online courses

Competitive Rewards program

Community Engagement opportunities

Job summary

Scotiabank is seeking an individual to manage the ServiceNow Discovery tool that automates the mapping of IT assets and maintains the Configuration Management Database (CMDB) in Toronto. Responsibilities include configuring discovery infrastructure, managing schedules and credentials, developing discovery patterns for both on-premises and cloud resources, troubleshooting issues, and collaborating with teams to ensure data accuracy. The role offers a competitive rewards program, online courses, and community engagement opportunities.

Qualifications

• Experience with ServiceNow Discovery tool.
• Ability to troubleshoot and support CMDB data accuracy.
• Collaborative skills with internal teams and external vendors.

Responsibilities

• Manage the ServiceNow Discovery tool to map IT assets and update the CMDB.
• Configure discovery infrastructure and manage schedules and credentials.
• Develop and maintain discovery patterns for on-premises and cloud resources.

Job description

Role Overview

Manage the ServiceNow Discovery tool to automatically map IT assets and update the Configuration Management Database (CMDB) across all geographies where the bank operates. This includes configuring discovery infrastructure, managing schedules and credentials, developing and maintaining discovery patterns for on-premises and cloud resources, troubleshooting discovery issues, supporting CMDB data accuracy, and collaborating with internal BNS teams and external vendors to implement Discovery and other related tools.

Key Responsibilities

• Configure discovery infrastructure and manage schedules and credentials.
• Develop and maintain discovery patterns for on-premises and cloud resources.
• Troubleshoot discovery issues and support CMDB data accuracy.
• Collaborate with internal teams and external vendors to implement Discovery and related tools.

Benefits

• Diversity, Equity, Inclusion & Allyship - Inclusive culture and bias‑free practices.
• Accessibility and Workplace Accommodations.
• Upskilling through online courses, cross‑functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits starting day one.
• Community Engagement opportunities such as hackathons, contests, cooking with friends, Humans of Digital and more.

Location

Canada : Ontario : Toronto

EEO Statement

We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.