ServiceNow Discovery Engineer / Analyst

Avanciers Inc.; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A technology consulting firm is hiring a ServiceNow Discovery Engineer / ITOM Specialist in Toronto, ON. This hybrid role requires 5+ years of hands-on development experience in ServiceNow, particularly in Asset Management and Discovery modules. Responsibilities include collaborating in Agile environments and ensuring platform compliance. The company is committed to diversity and creating an inclusive workplace, welcoming applications from all qualified individuals. The position is for 12 months with an application deadline of April 20, 2026.

Qualifications

• 5+ years of hands-on development experience in ServiceNow.
• Experience with REST/SOAP APIs and JSON web services.
• Knowledge of ITIL processes and configuration management best practices.

Responsibilities

• Collaborated within Agile environments to deliver scalable ServiceNow solutions.
• Maintained platform compliance with industry standards and certifications.
• Executed automated test cases using the Automated Testing Framework.

Skills

Hands-on development in ServiceNow

Asset Management

Discovery module experience

Integration Hub proficiency

Agile environment collaboration

Job description

Avanciers Incorporated is hiring a ServiceNow Discovery Engineer / ITOM Specialist for one of our clients.

Job Title: ServiceNow Discovery Engineer / ITOM Specialist

Job Location: Toronto, ON - Hybrid

Duration: 12 months

This is an active job and application deadline is April 20, 2026

Designed, configured, and customized ServiceNow solutions with 5+ years of hands‑on development experience across Asset Management, Discovery, and CMDB modules, ensuring accurate configuration management and operational efficiency.

Developed and integrated custom ServiceNow applications and workflows using REST/SOAP APIs and JSON web services, enabling seamless connectivity with external enterprise systems.

Implemented best practices for asset and configuration management, leveraging Integration Hub, Flow Designer, and Catalog Item Designer, while executing automated test cases using the Automated Testing Framework (ATF) to ensure solution reliability.

Responsibilities

• Collaborated within Agile environments to deliver scalable ServiceNow solutions aligned with ITIL processes, demonstrating strong problem‑solving skills and maintaining platform compliance with industry standards and certifications (CSA, CAD).

Our Commitment to Diversity and Inclusion

Avanciers Incorporated is an equal‑opportunity employer committed to creating an inclusive and accessible workplace. We welcome applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected characteristic. We are committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).