Technical Specialist Advisory

Scotiabank; Toronto; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Community engagement opportunities

Upskilling through online courses

Competitive rewards program

Job summary

A leading bank in the Americas is looking for a dedicated professional to join their team in Toronto. The role involves managing patch compliance, analyzing system vulnerabilities, and fostering customer relationships. The ideal candidate will possess superior communication skills, advanced knowledge in tools like Excel and Power BI, and experience in vulnerability management. Additionally, the company champions diversity and provides a competitive rewards program, including flexible vacation and comprehensive benefits starting on day one.

Qualifications

• Strong ServiceNow knowledge.
• Ability to analyze data and assess vulnerabilities in infrastructure.
• Experience in Vulnerability Management/Cybersecurity & Server compliance.

Responsibilities

• Champion a customer-focused culture to deepen client relationships.
• Manage timely application of patches and maintain system stability.
• Analyze results to identify issues and validate track vulnerabilities.

Skills

Superior English written and verbal communications

Advanced Excel

PowerPoint

Power BI

Strong ServiceNow knowledge

Ability to analyze data and assess vulnerabilities

Strong people management

Familiarity with Network and Operating System versions

Experience in Vulnerability Management/Cybersecurity

Job description

Requisition ID: 250096

Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture. Contributes to the overall success of the Global Technology Services in Canada and Globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Patch Management – ensure timely and consistent application of patches in alignment with increased patching frequency, maintaining system stability and compliance with security standards; manage patching deferrals and exemptions, conduct risk assessments for deferral and exemption requests, track and document approvals for transparency and audit readiness, maintain and periodically review the exemption list to validate necessity and compliance.
• Sustainability – analyze post‑cycle results to identify issues with servers, patching tools, or processes (e.g., SALT agent failures, missed reboots, skipped kernel patches); validate and track vulnerabilities, investigate false positives (e.g., Libcurl, OpenSSL, SQLite), report findings, and ensure remediation; assist in implementing new process changes to align with organizational standards; monitor the health of vulnerability management tools and capabilities, recommend improvements, coordinate across teams on Tenable agent functionality, ABM tagging and ownership, track delayed vendor patches and report associated impacts and remediation progress.
• Automation and Resiliency – oversee and optimize automation of server reboot processes, including start/stop procedures, to minimize weekly patching risks and enhance system resiliency.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Superior English written and verbal communications with good presentation skills and collaborative orientation.
• Advanced Excel, PowerPoint, Power BI, Database and Report development skills.
• Strong ServiceNow knowledge.
• Exacting adherence to procedural documents.
• Ability to analyze data and assess vulnerabilities in infrastructure (software, hardware, networks).
• Strong people management and time management abilities.
• Familiarity with Network and Operating System versions and protocols (all O/S).
• Experience in Vulnerability Management/Cybersecurity & Server compliance.
• Understanding of Vulnerability Management and Tool sets (Tenable) equating into a strong working knowledge of information security principles and security operations.

What's in it for you?

• Community engagement opportunities, including hackathons, contests, cooking with friends, and more.
• Accessibility and Workplace Accommodations – dedicated to creating an inclusive and accessible environment.
• Upskilling through online courses, cross‑functional development opportunities and tuition assistance.
• Competitive rewards program including bonus, flexible vacation, personal and sick days, and benefits starting on day one.
• Commitment to diversity, equity, inclusion & allyship – an inclusive culture with employee resource groups and bias‑free practices.

Location(s): Canada – Ontario – Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL interpreter, or assistive technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.