Service Team Lead: Coach High-Performance Service

Wood Automotive Group; Calgary; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Exceptional benefits package

Pension plan with employer CONTRIBUTIu

Employee Assistance Program

Corporate rates at YMCA and Goodlife

Job summary

Wood Automotive Group in Calgary, Alberta, is seeking a Service Team Leader to guide and motivate the Service department, ensuring seamless advisor support and top-quality customer service.

The role requires a minimum of three years in service advising with a proven sales track record; leadership/ coaching experience is an asset; a valid driver’s license is required. Competitive benefits and growth opportunities are offered.

Qualifications

• Minimum 3 years of Advising experience with a proven track record in sales.
• Leadership and training experience is an asset.
• Driver's license is required.

Responsibilities

• Supporting all Service Advisors in all day to day activities
• Coaching Service Advisors on processes and adherence
• Periodically review status of work flow and make changes or recommendations.
• Communicate with and support other areas of the Service department.
• Explain repairs to customers and Service Advisors as required

Skills

Advising experience

Leadership

Coaching

Sales experience

Driver's license

Job description

Wood Automotive Group in Calgary, Alberta, is seeking a Service Team Leader to guide and motivate the Service department, ensuring seamless advisor support and top-quality customer service.

The role requires a minimum of three years in service advising with a proven sales track record; leadership/ coaching experience is an asset; a valid driver’s license is required. Competitive benefits and growth opportunities are offered.