Service Sales Account Manager

Hitachi America; Hamilton; On-site; CAD 70,000 - 95,000; Full time

Job summary

Hitachi America is seeking a Sales Engineer to expand our Engineering & Service Portfolio in Ontario. This role involves building deep customer relationships, understanding market needs, and driving sales growth by leveraging Hitachi's innovative solutions. Join a dynamic team committed to developing innovative ways to support our clients in the utility and industrial sectors.

Benefits

Comprehensive group insurance (medical, dental, life, disability)

Pension plan with attractive employer contribution

24/7 employee and family assistance program

Fitness and wellness program

Work from home policy

Qualifications

• Over 3 years of outside sales experience required.
• Knowledge of Electrical Substation and Power Systems preferred.
• Ability to present technology solutions effectively.

Responsibilities

• Manage sales of Engineering & Service products in Ontario.
• Build and maintain long-standing customer relationships.
• Drive growth in sales volume across service portfolio.

Skills

Sales

Customer Relationship Management

Communication

Analytical Skills

Technical Selling

Education

Engineering / Bachelor Degree / Technologist Diploma

Job description

Hitachi energy is a global leader in technology, and the largest supplier of transformers in the world. We are pioneering the digitalization of transformers, while working on the frontier of renewable energy and ultra-high voltage AC & DC applications.

You will be responsible for the sale of cutting-edge Hitachi Energy products / systems / solutions associated with our Engineering & Service Portfolio in Canada . Reporting to the Service Sales Manager, you will use your passion and experience to drive and build long-standing customer relationships, identifying effective solutions for customer needs.

How you'll make an impact

• Manage, penetrate, and expand service at key accounts within the Utility and Industrial sector in the province of Ontario.
• Establishing and maintaining strong customer relationships through excellent service and your knowledge of customer needs. Align the service portfolio to support our customers short- and long-term goals.
• Driving sales volume growth across the pillars of Hitachi Energy Engineering & Service portfolio.
• Preparing customer & regional market sales plans with the support of marketing and other stakeholder.
• Contributing to the identification and development of regional market opportunities in collaboration market managers.
• Monitoring customer and market trends to develop an effective sales & marketing approach in collaboration with the Marketing team.
• Responsible for the growth of an opportunity pipeline and maintain a target level of forecast accuracy (Using Salesforce)
• Review the Hitachi Energy Install base, analyze and propose a path forward to capitalize on asset intelligence.
• Gather and maintain market analysis on Hitachi Energy & competitor position in the local market; leveraging this information to help support decision making.
• Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Engineering / Bachelor Degree / Technologist Diploma or proven outside sales experience
• More than 3 years of experience in Sales.
• Knowledge or understanding of Electrical Substation, Transmission, Distribution, Generation and the local market, an asset.
• Knowledge of Transformers, Breaker, Protection & Control and Substation equipment an asset .
• Proven ability to sell "Service" a strong attribute
• Ability to influence and challenge business stakeholders (Internal and external) to drive business growth.
• Demonstrate the ability to present and sell new technology solutions as a means of differentiating value. Bringing digital information solutions to the electrical market.
• Proven ability to develop and manage customer relationships.
• A collaborative, solutions-oriented approach and strong communication skills.

More about us

• Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine service.
• Pension plan with attractive employer contribution.
• 24 / 7 employee and family assistance program.
• Fitness and wellness program.
• Work from home policy.

Only selected applicants will be contacted.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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