Service Sales Account Manager

Hitachi ABB Power Grids; Ontario; Hybrid; CAD 60,000 - 95,000; Full time

Job summary

A forward-thinking company is seeking a passionate sales professional to drive growth in advanced energy solutions. In this role, you will leverage your expertise to build strong customer relationships and develop strategic sales plans tailored to the utility and industrial sectors. You will be at the forefront of promoting innovative technologies and digital solutions, ensuring customer needs are met while fostering a collaborative environment. Join a global leader committed to sustainability and digital transformation, where your contributions will help shape a carbon-neutral future.

Benefits

Comprehensive insurance coverage

Attractive pension plan contributions

24/7 employee assistance program

Wellness and fitness programs

Work-from-home policy

Qualifications

• Bachelor's degree in Engineering or proven sales experience.
• Over 3 years of sales experience in relevant sectors.

Responsibilities

• Manage and expand service offerings at key accounts.
• Develop customer and regional market sales plans.

Skills

Sales Experience

Electrical Substation Knowledge

Customer Relationship Management

Salesforce Proficiency

Communication Skills

Education

Engineering Degree

Technologist Diploma

Tools

Salesforce

Job description

Hitachi Energy is a global leader in technology and the largest supplier of transformers worldwide. We are pioneering the digitalization of transformers while working on the forefront of renewable energy and ultra-high voltage AC & DC applications.

Role Overview:

You will be responsible for selling advanced Hitachi Energy products, systems, and solutions related to our Engineering & Service Portfolio in Canada. Reporting to the Service Sales Manager, you will leverage your passion and experience to foster long-term customer relationships and identify effective solutions to meet customer needs.

How You’ll Make an Impact:

• Manage, penetrate, and expand service offerings at key accounts within the Utility and Industrial sectors in Ontario.
• Establish and maintain strong customer relationships through excellent service and understanding of customer needs. Align the service portfolio to support customers’ short- and long-term goals.
• Drive sales growth across the pillars of Hitachi Energy’s Engineering & Service portfolio.
• Develop customer and regional market sales plans with support from marketing and other stakeholders.
• Identify and develop regional market opportunities in collaboration with market managers.
• Monitor customer and market trends to craft effective sales and marketing strategies in partnership with the Marketing team.
• Grow the opportunity pipeline and maintain forecast accuracy using Salesforce.
• Review the Hitachi Energy install base, analyze data, and propose strategies to leverage asset intelligence.
• Maintain market analysis on Hitachi Energy and competitors to support strategic decisions.
• Uphold Hitachi Energy’s core values of safety and integrity, taking responsibility for actions and caring for colleagues and the business.

Your Background:

• Engineering degree, Bachelor’s, Technologist Diploma, or proven outside sales experience.
• Over 3 years of sales experience.
• Knowledge of Electrical Substation, Transmission, Distribution, Generation, and local market dynamics is an asset.
• Understanding of Transformers, Breakers, Protection & Control, and Substation equipment is an asset.
• Proven success in selling services.
• Ability to influence and challenge internal and external stakeholders to foster business growth.
• Capability to present and sell new technological solutions, emphasizing digital information solutions in the electrical market.
• Strong relationship development and management skills.
• Collaborative, solutions-oriented mindset with excellent communication skills.

Additional Benefits:

• Comprehensive insurance coverage (medical, dental, life, disability) and telemedicine services.
• Attractive pension plan contributions.
• 24/7 employee and family assistance program.
• Wellness and fitness programs.
• Work-from-home policy.

Note: Only selected applicants will be contacted.

Join Hitachi Energy and be part of a global team committed to advancing sustainable energy solutions. We serve customers across utility, industry, and infrastructure sectors with innovative solutions and services. Together, we are pioneering technologies and enabling digital transformation to accelerate the energy transition towards a carbon-neutral future.

We employ approximately 45,000 people across 90 countries, each working with purpose and bringing diverse backgrounds to challenge the status quo. We welcome your application and invite you to be part of a team that values diversity and collaboration as drivers of great innovation.