Service Operations Lead – Industrial Air Systems (Winnipeg)

Comairco Equipment Limited; Winnipeg; On-site; CAD 75,000 - 85,000; Full time

Benefits offered by this job

Bonus

RRSP contribution

Vacation

Telemedicine

Employee assistance program

Competitive salary

Job summary

Comairco Equipment Limited in Winnipeg seeks a Service Supervisor to lead the Service, Parts, and Coordination teams, focusing on growth, profitability, and outstanding customer support. The role emphasizes training and safety to ensure reliable service for compressed air systems.

You will supervise technicians, manage budgets, implement KPIs, and collaborate with Sales to expand service opportunities, while maintaining high standards of quality.

Qualifications

• 5+ years of experience in team or parts management.
• Experience in the industrial sector.
• Strong technical knowledge of air compressors, dryers, and related pneumatic or vacuum systems.
• Proficient in Microsoft Office Suite.
• Excellent communication and leadership skills.
• Ability to work predominantly in an office setting with some travel to customer sites.

Responsibilities

• Supervise and support Service Technicians, Parts Personnel, and Service Coordinators.
• Lead, motivate, and inspire team members to achieve key business objectives, including sales growth and profitability.
• Collaborate with management to build and maintain a high-performing team.
• Recruit, onboard, develop, and retain employees including service technicians and related HR/admin activities.
• Establish and monitor KPIs, conduct evaluations, and implement corrective measures.
• Promote a safe, customer-focused work environment reflecting company values.
• Provide ongoing training, guidance, and technical support to team members.
• Oversee budgets for Service & Parts with emphasis on revenue growth and cost control.
• Monitor productivity, work orders, and parts inventory to ensure smooth operations.
• Ensure adherence to policies and quality standards.
• Manage tools, uniforms, and company vehicles for safety and efficiency.
• Collaborate with Sales and Rentals to support new equipment start-ups and after-sales service.

Skills

Team leadership

Customer service

Communication

Recruitment & onboarding

Budgeting & KPIs

Industrial knowledge

Tools

Microsoft Office

Job description

Comairco Equipment Limited in Winnipeg seeks a Service Supervisor to lead the Service, Parts, and Coordination teams, focusing on growth, profitability, and outstanding customer support. The role emphasizes training and safety to ensure reliable service for compressed air systems.

You will supervise technicians, manage budgets, implement KPIs, and collaborate with Sales to expand service opportunities, while maintaining high standards of quality.