Service Operations Lead — Auto Dealership

Sherwood Park Hyundai; Dartmouth; Hybrid; CAD 100,000 - 120,000; Full time

Benefits offered by this job

Competitive Compensation and Benefits;

Employee Vehicle Purchase & Service Pl

Employee and Family Assistance Program

Company-wide appreciation events

Professional development and growth

Job summary

Dartmouth Chrysler Jeep Dodge, part of the AutoCanada network, is hiring for an Assistant Service Manager. You will optimize service department operations to boost efficiency and profitability while delivering exceptional customer satisfaction and retention.

Ideal candidates have 5+ years as an Assistant Service Manager or Senior Service Advisor, with strong communication and relationship-building skills. A valid driver’s license and legal eligibility to work in Canada are required.

Qualifications

• Prior experience as Assistant Service Manager or Senior Service Advisor (5+ years).
• Must be legally eligible to work in Canada and hold a valid driver's license.
• Must pass pre-employment background and MVR checks.
• CDK knowledge is an asset.

Responsibilities

• Maximize profitability and efficiency of the service shop.
• Assist and support Service Advisors in daily tasks.
• Maintain harmonious relationships with customers to foster loyalty.
• Handle department admin tasks as needed.

Skills

Communication skills

Customer relationships

Verbal & written emails

Education

High school diploma

Bachelor's degree preferred

Tools

CDK

Job description

Dartmouth Chrysler Jeep Dodge, part of the AutoCanada network, is hiring for an Assistant Service Manager. You will optimize service department operations to boost efficiency and profitability while delivering exceptional customer satisfaction and retention.

Ideal candidates have 5+ years as an Assistant Service Manager or Senior Service Advisor, with strong communication and relationship-building skills. A valid driver’s license and legal eligibility to work in Canada are required.