Service Manager – Lead Customer Service & Sales

Cintas Corporation; Morley Township; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

RRSP/DPSP

Company-paid disability, life and AD&D

Paid vacation and holidays

Skills development and career growth

Job summary

Cintas Corporation is seeking a Service Manager to directly lead our customer-facing Service team. Responsibilities include hiring and performance management, guiding the team to deliver world-class service, and resolving customer issues on-site.

The role involves sales training, driving a company vehicle, and ensuring achievement of sales, profit, inventory, and payroll goals. It includes budget duties and hands-on support for team members and customers.

Qualifications

• Management experience required or preferred.
• Strong background in customer service or industrial sales.

Responsibilities

• Hire and manage performance of the service team.
• Lead by fostering a safe, productive work environment.
• Resolve customer-related issues and improve satisfaction.
• Train team on effective sales techniques and goodwill activities at customer sites.
• Meet sales, profit, inventory, and payroll goals; manage budget and operational issues.
• Provide hands-on support to reports and visit customer sites as needed.

Skills

Management experience

Industrial sales or customer service

Education

High School Diploma/GED; Bachelor's Degree or equivalent

Job description

Cintas Corporation is seeking a Service Manager to directly lead our customer-facing Service team. Responsibilities include hiring and performance management, guiding the team to deliver world-class service, and resolving customer issues on-site.

The role involves sales training, driving a company vehicle, and ensuring achievement of sales, profit, inventory, and payroll goals. It includes budget duties and hands-on support for team members and customers.