Service Supervisor

Cintas Canada; Calgary; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

RRSP and DPSP

Insurance: Disability, Life & AD&D

Paid Vacation and Holidays

Skills Development & Career Growth

Job summary

Cintas is seeking a Service Supervisor to lead our customer-facing service team both on route and in-house. You will supervise the service team, focus on customer service and product quality, and drive efficiency in operations.

The role includes hiring, training and evaluating staff to ensure top service standards and business growth. You will also drive a company vehicle to client sites and support the team with lifting and movement at accounts, while overseeing relationships, renewals, and

Qualifications

• Must meet provincial requirements for driving a regulated vehicle over 10,000 lbs.
• Valid, full, unrestricted driver's license is required.

Responsibilities

• Supervise the service team delivering customer service, sales and pick-up/delivery.
• Hire, train, develop and evaluate the service team to ensure high customer service and product quality.
• Drive a company vehicle to customer sites and assist the team with lifting and mobility at accounts.
• Oversee route efficiency, contract renewals and driver compliance.

Job description

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.

Requisition Number

238094

Skills/Qualifications

• High School Diploma/GED; Bachelor's degree preferred

Requirements

Qualified candidates must meet all requirements outlined by Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with Provincial requirements, qualified candidates must, prior to their first day of employment:

• A valid, full, unrestricted driver's license

Preferred

• Experience working in a sales related role
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Benefits

Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee-partners.

Additionally, Our Employee-partners Enjoy

• Competitive Pay
• Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Vacation and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

In accordance with applicable laws (including human rights and accessibility legislation), accommodations will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, provincial, or federal law.

This job posting will remain open for at least five (5) days.

Job Category

Service

Organization

Rental

Employee Status

Regular

Schedule

Full Time

Shift

1st Shift

Position Type

Replacement