Service Manager

Cintas; Morley Township; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

RRSP/DPSP

Company-paid disability, life and AD&D

Paid vacation and holidays

Skills development and career growth

Job summary

Cintas Corporation is seeking a Service Manager to directly lead our customer-facing Service team. Responsibilities include hiring and performance management, guiding the team to deliver world-class service, and resolving customer issues on-site.

The role involves sales training, driving a company vehicle, and ensuring achievement of sales, profit, inventory, and payroll goals. It includes budget duties and hands-on support for team members and customers.

Qualifications

• Management experience required or preferred.
• Strong background in customer service or industrial sales.

Responsibilities

• Hire and manage performance of the service team.
• Lead by fostering a safe, productive work environment.
• Resolve customer-related issues and improve satisfaction.
• Train team on effective sales techniques and goodwill activities at customer sites.
• Meet sales, profit, inventory, and payroll goals; manage budget and operational issues.
• Provide hands-on support to reports and visit customer sites as needed.

Skills

Management experience

Industrial sales or customer service

Education

High School Diploma/GED; Bachelor's Degree or equivalent

Job description

Requisition Number: 239111

Job Description

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands‑on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick‑up and delivery of products or services; driving a company‑owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world‑class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

• A valid, full, unrestricted driver's license
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

• Management experience
• Experience in industrial sales or customer service
• Availability to start within two weeks after offer made/accepted

Benefits

Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee-partners.

Additionally, our employee-partners enjoy:

• Competitive Pay
• Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Vacation and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

In accordance with applicable laws (including human rights and accessibility legislation), accommodations will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, provincial, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
Position Type: New Position