Service Manager

Cintas Corporation; Montreal; On-site; CAD 60,000 - 85,000; Full time

Job summary

Cintas Corporation is seeking a Service Manager in Montreal to lead the customer-facing Service team, hire and manage performance, and ensure high customer satisfaction. The role includes training in effective sales techniques, hands-on support for reports, and occasional on-site visits with company vehicle.

The position emphasizes safety, budget awareness, and achievement of service, sales, and payroll goals, with opportunities for professional growth.

Qualifications

• A valid, full, unrestricted driver's license.
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred.
• Experience in industrial sales or customer service is advantageous.
• Availability to start within two weeks after offer made/accepted.

Responsibilities

• Directly manage the customer-facing Service team.
• Hire and perform performance management of the team.
• Provide leadership by fostering a safe working environment.
• Resolve customer-related issues successfully.
• Train the team on effective sales techniques.
• Support service representatives on site and visit customers when needed.
• Drive company-owned vehicle to and from customer locations while upholding service standards.

Skills

Driver's license

Education

High School Diploma/GED

Bachelor's degree or equivalent work experience

Job description

Title: Service Manager

Location: Montreal, QC, CA, H1Z 4J3

Requisition Number: 233850

Job Description

Cintasis seeking a Service Manager to directly manage our customer facing Service team. Responsibilitiesinclude hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventoryand payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

• A valid, full, unrestricted driver's license
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

• Experience in industrial sales or customer service
• Availability to start within two weeks after offer made/accepted

Benefits

Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee-partners.

Additionally, our employee-partners enjoy:

• Competitive Pay
• Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Vacation and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

In accordance with applicable laws (including human rights and accessibility legislation), accommodations will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, provincial, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service

Organization: Rental

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift

Position Type: Replacement

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Payroll, Service Manager, Manager, Performance Management, Finance, Customer Service, Management, Human Resources