Service & Logistics Coordinator - Heavy Equipment

Finning International; Whitehorse; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Comprehensive pension program with emP

Employee Share Purchase Plan

Employer paid extended health, dental,

Short Term Incentive Program

Competitive total rewards package

Job summary

Finning Canada is seeking a highly organized Service Coordinator / Branch Administrator to join the Whitehorse team. You will coordinate repairs, manage documentation, and liaise with customers, technicians, and internal teams to ensure smooth workflow from initial request to invoicing.

The role emphasizes attention to detail, strong communication, and the ability to multitask in a fast-paced environment, with a 7x7 shift rotation and comprehensive benefits.

Qualifications

• Experience coordinating service or operations in a fast-paced environment.
• Excellent organization and attention to detail; strong documentation skills.
• Strong communication and customer-service orientation; able to build relationships.

Responsibilities

• Coordinate service and repair activities from customer request to job completion, ensuring orders and docs are accurate.
• Support scheduling and planning to help technicians meet commitments.
• Monitor progress, identify delays, and coordinate solutions with stakeholders.
• Handle service administration, including documentation, invoicing support, warranty processing, reporting, and contractor docs.
• Provide timely updates to customers and internal teams on status and actions.
• Coordinate transport, parts movement, and third-party service providers as needed.
• Maintain accurate records and real-time updates in company systems.

Skills

Coordination

Administration

Customer service

Multitasking

Microsoft Office

Education

Post-secondary education (Business Admin / Office Admin / Accounting / Project Coordination)

Tools

Microsoft Office

Business systems

Job description

Finning Canada is seeking a highly organized Service Coordinator / Branch Administrator to join the Whitehorse team. You will coordinate repairs, manage documentation, and liaise with customers, technicians, and internal teams to ensure smooth workflow from initial request to invoicing.

The role emphasizes attention to detail, strong communication, and the ability to multitask in a fast-paced environment, with a 7x7 shift rotation and comprehensive benefits.