Service Lane Assistant

Capital Ford Lincoln Inc.; Regina; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Medical and dental benefits

Disability benefits

Health Spending Account

Employee discounts on vehicle parts &…

Corporate cell phone plan rates

Years of service recognition gifts

RRSP deductions

Training and growth opportunities

Maternity leave top-up

Bereavement time

Job summary

Capital Ford Lincoln Regina is seeking a high-energy, customer-focused Service Lane Assistant to join our busy service team. You will help with drive-thru operations, vehicle presentation, and customer drop-off/pick-up in a fast-paced dealership environment.

The role emphasizes excellent service, teamwork, and readiness to work outdoors in varying conditions. We offer growth opportunities within Capital Automotive Group and a supportive benefits package.

Qualifications

• Customer-focused and detail-oriented with pride in vehicle presentation.
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Reliable, organized and team-oriented attitude.
• Comfortable working both indoors and outdoors in varying conditions.

Responsibilities

• Support daily drive-thru and service lane operations
• Ensure customer vehicles are clean, well-presented, and delivery-ready
• Assist guests with vehicle drop-off, pick-up, and general service support
• Provide service valet assistance and safely move customer vehicles throughout the dealership
• Support vehicle reconditioning and detailing efforts
• Help maintain cleanliness and organization of the service drive, customer areas, and lot
• Coordinate and organize service loaner vehicles
• Assist with dealership errands and operational support as needed
• Contribute to a positive customer experience from arrival to delivery
• Perform other duties as assigned

Skills

Driver's license

Customer service

Communication

Attention to detail

Team player

Adaptability

Job description

Company: Capital Ford Lincoln Inc. Capital Ford Lincoln Regina is looking for a high-energy, customer-focused individual to join our busy service team as a Service Lane Assistant. This is an ideal opportunity for someone who takes pride in vehicle presentation, enjoys helping customers, and thrives in a fast-paced dealership environment. If you enjoy staying active, working around vehicles, and being part of a team that keeps operations running smoothly, we want to hear from you.

What In It for You (The Capital Advantage)

• Financial Stability: Competitive pay plans that are reviewed regularly.
• True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
• Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
• Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
• Investment in Your Future: Optional RRSP deductions - because long-term matters, too.
• Career Velocity: We prioritize promoting from within. You’ll get ongoing training and opportunities to grow your career across our Western Canadian network.
• Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.

What You’ll Do

• Support daily drive-thru and service lane operations
• Ensure customer vehicles are clean, well-presented, and delivery-ready
• Assist guests with vehicle drop-off, pick-up, and general service support
• Provide service valet assistance and safely move customer vehicles throughout the dealership
• Support vehicle reconditioning and detailing efforts
• Help maintain cleanliness and organization of the service drive, customer areas, and lot
• Coordinate and organize service loaner vehicles
• Assist with dealership errands and operational support as needed
• Contribute to a positive customer experience from arrival to delivery
• Perform other duties as assigned

What We’re Looking For

• Valid driver’s license with an acceptable driving record
• Strong attention to detail and pride in vehicle presentation
• Excellent customer service and communication skills
• Ability to work efficiently in a fast-paced environment
• Reliable, organized, and team-oriented attitude
• Comfortable working both indoors and outdoors in varying conditions

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed.

Requests for accommodation due to a disability can be made at any stage of the recruitment process.

Capital Automotive Group is committed to doing so by providing accessible employment practices.

Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization. Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location. Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process. There is one clear answer on how we’ve become a leading provider in the automotive industry. It is the people at Capital Automotive Group who make us who we are. They come from a variety of professional backgrounds, at all career levels from the most junior to the most senior. If you share our commitment to doing what’s best for our customers, enjoy working in teams and hold yourself to the highest ethical standards, you will fit right in.