Service Lane Valet & Customer Care Associate

Capital Automotive Group; Regina; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Medical and dental benefits

Disability benefits

Health Spending Account

Employee discounts on vehicle parts &…

Corporate cell phone plan rates

Years of service recognition gifts

RRSP deductions

Training and growth opportunities

Maternity leave top-up

Bereavement time

Job summary

Capital Ford Lincoln Regina is seeking a high-energy, customer-focused Service Lane Assistant to join our busy service team. You will help with drive-thru operations, vehicle presentation, and customer drop-off/pick-up in a fast-paced dealership environment.

The role emphasizes excellent service, teamwork, and readiness to work outdoors in varying conditions. We offer growth opportunities within Capital Automotive Group and a supportive benefits package.

Qualifications

• Customer-focused and detail-oriented with pride in vehicle presentation.
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Reliable, organized and team-oriented attitude.
• Comfortable working both indoors and outdoors in varying conditions.

Responsibilities

• Support daily drive-thru and service lane operations
• Ensure customer vehicles are clean, well-presented, and delivery-ready
• Assist guests with vehicle drop-off, pick-up, and general service support
• Provide service valet assistance and safely move customer vehicles throughout the dealership
• Support vehicle reconditioning and detailing efforts
• Help maintain cleanliness and organization of the service drive, customer areas, and lot
• Coordinate and organize service loaner vehicles
• Assist with dealership errands and operational support as needed
• Contribute to a positive customer experience from arrival to delivery
• Perform other duties as assigned

Skills

Driver's license

Customer service

Communication

Attention to detail

Team player

Adaptability

Job description

Capital Ford Lincoln Regina is seeking a high-energy, customer-focused Service Lane Assistant to join our busy service team. You will help with drive-thru operations, vehicle presentation, and customer drop-off/pick-up in a fast-paced dealership environment.

The role emphasizes excellent service, teamwork, and readiness to work outdoors in varying conditions. We offer growth opportunities within Capital Automotive Group and a supportive benefits package.