Service Support & Vehicle Care Specialist

Capital Automotive Group; Winnipeg; On-site; CAD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Flex time

Medical & dental benefits

Disability coverage

Employee discounts

Job summary

Capital Ford Lincoln (Winnipeg) is seeking a high-energy, customer-focused individual to join our busy service team as a Service Support & Vehicle Care Specialist. You’ll help with vehicle presentation, service support, and customer interactions in a fast-paced, dynamic environment.

You’ll assist with drop-off/pick-up, drive-thru operations, and maintain vehicle cleanliness and readiness, contributing to a smooth customer experience from arrival to delivery.

Qualifications

• Valid driver’s license with a clean driving record.
• Strong attention to detail and pride in vehicle presentation.
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Reliable, organized, and team-oriented attitude.
• Comfortable working both indoors and outdoors in varying conditions.

Responsibilities

• Support daily drive-thru and service lane operations
• Ensure customer vehicles are clean, well-presented, and delivery-ready
• Assist guests with vehicle drop-off, pick-up, and general service support
• Provide service valet assistance and safely move customer vehicles throughout the dealership
• Support vehicle reconditioning and detailing efforts
• Help maintain cleanliness and organization of the service drive, customer areas, and lot
• Coordinate and organize service loaner vehicles
• Assist with dealership errands and operational support as needed
• Contribute to a positive customer experience from arrival to delivery

Skills

Driver's license

Customer service

Communication

Detail oriented

Teamwork

Work outdoors

Job description

Company:

Capital Ford Lincoln (Winnipeg)

Capital Ford Lincoln in Winnipeg is looking for a high-energy, customer-focused individual to join our busy service team as a Service Support & Vehicle Care Specialist.

This is an ideal opportunity for someone who takes pride in vehicle presentation, enjoys helping customers, and thrives in a fast-paced dealership environment. If you enjoy staying active, working around vehicles, and being part of a team that keeps operations running smoothly, we want to hear from you.

What’s In It for You (The Capital Advantage)

We’re one of Canada’s Best Managed Companies for a reason!

• Financial Stability: Competitive pay plans that are reviewed regularly.
• True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
• Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
• Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
• Investment in Your Future: Optional RRSP deductions – because long-term matters, too.
• Career Velocity: We prioritize promoting from within. You’ll get ongoing training and opportunities to grow your career across our Western Canadian network.
• Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.

What You’ll Do:

• Support daily drive-thru and service lane operations
• Ensure customer vehicles are clean, well-presented, and delivery-ready
• Assist guests with vehicle drop-off, pick-up, and general service support
• Provide service valet assistance and safely move customer vehicles throughout the dealership
• Support vehicle reconditioning and detailing efforts
• Help maintain cleanliness and organization of the service drive, customer areas, and lot
• Coordinate and organize service loaner vehicles
• Assist with dealership errands and operational support as needed
• Contribute to a positive customer experience from arrival to delivery
• Perform other duties as assigned

What We’re Looking For:

• Valid driver’s license with a clean driving record
• Strong attention to detail and pride in vehicle presentation
• Excellent customer service and communication skills
• Ability to work efficiently in a fast-paced environment
• Reliable, organized, and team-oriented attitude
• Comfortable working both indoors and outdoors in varying conditions

If you’re someone who enjoys staying busy, takes pride in your work, and wants to be part of a dynamic dealership team.

#INDHP

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.