Service Dispatcher: Streamline Tech Scheduling & Dispatch

Hansler Industries Ltd.; Mississauga; Presencial; CAD 52 000 - 57 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company health care plan

Dental & Vision coverage

RRSP matching

Life Insurance & disability

Employee assistance program

Sick leave, 100% employer paid

Resumo da oferta

Hansler Industries is seeking a detail-oriented Service Dispatcher to join our team in Mississauga, Ontario. You will coordinate service jobs, schedule technicians, and manage work orders using our ERP system to ensure timely, high-quality service for customers.

The role requires 1–3 years of related experience, strong MS Office skills, exceptional organizational abilities, and a customer-focused mindset. You will collaborate across Service and Parts teams to optimize workloads and maintain

Qualificações

• 1–3 years of experience in automotive or equipment service, dispatching or scheduling.
• Proficiency with MS Office (Word, Excel, Outlook).
• Strong organization, planning, and communication skills.

Responsabilidades

• Scheduling, coordinating, and assigning jobs to Service Technicians.
• Managing new and ongoing work orders using an ERP system.
• Prioritizing and scheduling appointments with the service scheduler.
• Communicating with Service and Parts teams to optimize workloads and meet customer needs.
• Managing incoming job leads and maintaining effective customer communication.
• Managing the WIP and billing review for invoices.
• Ensuring adherence to safety programs and incident reporting.

Conhecimentos

MS Office Suite

Organizational skills

Communication skills

Customer-focused

Interpersonal skills

Multitasking

Ferramentas

ERP system

Descrição da oferta de emprego

Hansler Industries is seeking a detail-oriented Service Dispatcher to join our team in Mississauga, Ontario. You will coordinate service jobs, schedule technicians, and manage work orders using our ERP system to ensure timely, high-quality service for customers.

The role requires 1–3 years of related experience, strong MS Office skills, exceptional organizational abilities, and a customer-focused mindset. You will collaborate across Service and Parts teams to optimize workloads and maintain