Part-Time Service Dispatcher — Coordinate Techs & Customers

Thos. R. Birnie & Sons Ltd.; Hamilton; On-site; CAD 25,000 - 33,000; Part time

Benefits offered by this job

Competitive wages

Great health benefits

RRSP plan with company match

Supportive team environment

Culture building events

Job summary

A family-owned plumbing service company in Hamilton is looking for a part-time Service Dispatcher. In this role, you will prioritize customer calls, manage technicians in the field, and ensure a quality service experience. The ideal candidate has strong communication skills, at least two years of dispatch experience, and a detail-oriented approach. Benefits include competitive wages, health benefits, and a supportive team environment. Join us and build a rewarding career!

Qualifications

• Minimum two years experience as a dispatcher.
• Experience dispatching in the service industry is preferred.
• Ability to build trust and diffuse conflict.

Responsibilities

• Evaluate customer calls and match technicians to jobs.
• Manage whereabouts and needs of technicians in the field.
• Ensure a quality customer experience.

Skills

Great communicator

Detail-oriented

Highly organized

Positive attitude

Multitasking

Job description

A family-owned plumbing service company in Hamilton is looking for a part-time Service Dispatcher. In this role, you will prioritize customer calls, manage technicians in the field, and ensure a quality service experience. The ideal candidate has strong communication skills, at least two years of dispatch experience, and a detail-oriented approach. Benefits include competitive wages, health benefits, and a supportive team environment. Join us and build a rewarding career!