Service Coordinator: Scheduling, Customer Care & Growth

Superprof; Coquitlam; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive base salary

Bonuses for performance

Comprehensive benefits package

Pension plan

Annual flex & wellness allowance

Paid vacation & sick days

Employee assistance program

Educational assistance

Job summary

Wiseworth Canada Industries Ltd. is seeking a friendly, organized Service Coordinator for our Surrey, BC head office. You will schedule field technicians, communicate with customers, prepare estimates, and maintain service records to ensure timely, high-quality service.

The role emphasizes teamwork, accuracy, and a proactive approach to customer satisfaction, with opportunities for growth within a growing organization.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Experience in service coordination, dispatch, scheduling or customer service.
• Ability to learn new software and service processes.

Responsibilities

• Proactively organize, schedule, and coordinate daily service activities for field technicians.
• Communicate with customers to arrange maintenance and repairs.
• Prepare quotations and follow up for approvals.
• Maintain accurate service records and documentation.

Skills

Communication

Organization

Customer service

MS Office

Problem solving

Education

High school diploma

Business-related post-secondary asset

Tools

Microsoft Office

Scheduling software

Job description

Wiseworth Canada Industries Ltd. is seeking a friendly, organized Service Coordinator for our Surrey, BC head office. You will schedule field technicians, communicate with customers, prepare estimates, and maintain service records to ensure timely, high-quality service.

The role emphasizes teamwork, accuracy, and a proactive approach to customer satisfaction, with opportunities for growth within a growing organization.