Service Coordinator

Fabertechnologies; Calgary; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Paid vacation time

RRSP matching

Extended health benefits

Personal time allowance

Profit sharing bonus

Great team environment

Job summary

Fabertechnologies in Calgary is seeking an experienced Service Coordinator to deliver outstanding customer service and administrative support to clients and project teams. You will collaborate with customers, suppliers, and internal teams across customer service, sales, project logistics, and administration to keep projects on track and information flowing smoothly.

Experience in construction or tenant improvements is preferred.

Qualifications

• Experience as an Administrative Assistant or similar position within the construction industry.
• Ability to coordinate with multiple ongoing projects at once.
• Understanding of and willingness to learn commercial tenant improvement construction.
• Proven ability to work with multiple priorities.
• Strong organizational and coordination skills.
• Ability to find quick solutions and implement them proactively as problems arise day-to-day.

Responsibilities

• Communicate directly with clients, ensuring all necessary information is shared in a clear and concise manner
• Respond to customer inquiries through email and phone
• Coordinate material deliveries with suppliers and manufacturers
• Monitor inventories and document inventory levels
• Coordinate on site subcontractor schedules and timesheets
• Maintain accurate project and customer information
• Build strong relationships with customers, vendors, and manufacturers
• Support daily office and project administration

Skills

Administrative coordination

Multi-project coordination

Organizational skills

Proactive problem-solving

Communication skills

Job description

About the Role

Our client is seeking an experienced Service Coordinator to provide customer service and administrative support to clients, and ongoing project teams.

You will work closely with customers, suppliers, and internal teams, supporting in areas of customer service, sales, project logistics, and administration.

Responsibilities

• Communicate directly with clients, ensuring all necessary information is shared in a clear and concise manner
• Respond to customer inquiries through email and phone
• Coordinate material deliveries with suppliers and manufacturers
• Monitor inventories and document inventory levels
• Coordinate on site subcontractor schedules and timesheets
• Maintain accurate project and customer information
• Build strong relationships with customers, vendors, and manufacturers
• Support daily office and project administration

Skills and Requirements

• Experience as an Administrative Assistant or similar position within the construction industry
• Ability to coordinate with multiple ongoing projects at once
• Understanding of and willingness to learn commercial tenant improvement construction
• Proven ability to work with multiple priorities
• Strong organizational and coordination skills
• Ability to find quick solutions and implement them proactively as problems arise day-to-day

Benefits

• Paid vacation time
• RRSP matching
• Extended health benefits
• Personal time allowance
• Yearly profit sharing bonus
• Opportunity to work alongside a great team

Final Thoughts

We believe in diversity of thought and experience. In keeping with this belief, we do not discriminate on any basis. Should you require any accommodation or have questions, please let us know.

While we welcome all applications, we will only respond directly to those who are short-listed for a role. Thanks in advance for your understanding and wishing you all the best in your career journey.