Service Coordinator at Faber Work

Faber Work; Calgary; On-site; CAD 52,000 - 70,000; Full time

Job summary

Faber Work in Calgary, AB, is seeking a Service Coordinator to provide customer service and administrative support to clients and project teams, working on-site to coordinate logistics across suppliers and internal staff.

You will manage client inquiries by phone and email, coordinate material deliveries, monitor inventories, and support site subcontractor schedules while building strong relationships with customers and vendors.

Qualifications

• Experience as an Administrative Assistant or similar position within the construction industry.
• Ability to coordinate with multiple ongoing projects at once.
• Understanding of and willingness to learn commercial tenant improvement construction.
• Proven ability to work with multiple priorities.
• Strong organizational and coordination skills.
• Ability to find quick solutions and implement them proactively as problems arise day-to-day.

Responsibilities

• Communicate directly with clients, ensuring all necessary information is shared in a clear and concise manner.
• Respond to customer inquiries through email and phone.
• Coordinate material deliveries with suppliers and manufacturers.
• Monitor inventories and document inventory levels.
• Coordinate on site subcontractor schedules and timesheets.
• Maintain accurate project and customer information.
• Build strong relationships with customers, vendors, and manufacturers.
• Support daily office and project administration.

Skills

Administrative support

Construction coordination

Multi-project coordination

Organizational skills

Problem solving

Education

Administrative experience in construction

Job description

Full time on site position offers great opportunities for career growth.

Location: Calgary, AB, CA

About the Role

Our client is seeking an experienced Service Coordinator to provide customer service and administrative support to clients, and ongoing project teams. You will work closely with customers, suppliers, and internal teams, supporting in areas of customer service, sales, project logistics, and administration.

Responsibilities

• Communicate directly with clients, ensuring all necessary information is shared in a clear and concise manner
• Respond to customer inquiries through email and phone
• Coordinate material deliveries with suppliers and manufacturers
• Monitor inventories and document inventory levels
• Coordinate on site subcontractor schedules and timesheets
• Maintain accurate project and customer information
• Build strong relationships with customers, vendors, and manufacturers
• Support daily office and project administration

Skills and Requirements

• Experience as an Administrative Assistant or similar position within the construction industry
• Ability to coordinate with multiple ongoing projects at once
• Understanding of and willingness to learn commercial tenant improvement construction
• Proven ability to work with multiple priorities
• Strong organizational and coordination skills
• Ability to find quick solutions and implement them proactively as problems arise day-to-day

Final Thoughts

We believe in diversity of thought and experience. In keeping with this belief, we do not discriminate on any basis.

Should you require any accommodation or have questions, please let us know. While we welcome all applications, we will only respond directly to those who are short-listed for a role. Thanks in advance for your understanding and wishing you all the best in your career journey.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.