Join to apply for the Service Centre Supervisor - Night Shift role at CHEP
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This range is provided by CHEP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
- Support total operations to ensure superior customer satisfaction by achieving excellence in safety, service, quality, and cost management.
- Collaborate with broader leadership to provide effective leadership and development for plant staff, including recruiting, training, and performance management, to drive continuous improvement
Key Responsibilities may include:
- Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
- Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
- Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
- Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
- Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
- Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
- Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.
Schedule Requirements:
Require availability and flexibility to work on various shifts as needed to cover for absenteeism and support other supervisors with various initiatives.
Night shift (Sunday to Thursday from 11:30pm to 7:30am)
Additional Responsibilities
- Direct plant operations within CHEP SHE safety guidelines for all internal, external customers and contractors.
- Manage GRTW programs and Claims Management.
Desired Skills and Knowledge:
- Working knowledge of Six Sigma, Lean Manufacturing or other continuous improvement programs are assets.
- Production planning experience, relationship building, analytical problems solving skills, strong ability to multi-task and work within a team environment.
- Experience with recruitment, hiring, discipline and termination processes.
- Computer proficiency, Microsoft Office required SAP, Kronos/UKG, CMMS are assets.
Qualifications Education:
- Bachelor’s degree or College Diploma
- Experience 5-7 years of front-line supervisory experience in production, manufacturing, logistics or customer service.
- Experience with formal safety programs,required CHEP experience an asset.
- Maintenance programs and knowledge of regulatory environment an asset
Seniority level
Employment type
Job function
Job function
Manufacturing and ProductionIndustries
Food and Beverage Manufacturing, Manufacturing, and Motor Vehicle Manufacturing
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