Service Centre Supervisor - Night Shift

CHEP UK Ltd.; Mississauga; On-site; CAD 65,000 - 80,000; Full time

Job summary

A leading organization in logistics seeks a Service Centre Supervisor for the night shift in Mississauga. The role involves overseeing operations, ensuring safety, and fostering a productive work environment. Candidates should have supervisory experience in production or logistics and strong leadership skills. Join a diverse team committed to sustainability and operational excellence.

Qualifications

• 5-7 years of front-line supervisory experience in production or logistics.
• Experience with formal safety programs required.

Responsibilities

• Support operations to ensure customer satisfaction and safety.
• Lead safety performance and compliance on shift.
• Drive continuous improvement initiatives.

Skills

Leadership

Analytical Problem Solving

Relationship Building

Multi-tasking

Education

Bachelor’s degree or College Diploma

Tools

Microsoft Office

SAP

Kronos/UKG

CMMS

Job description

Service Centre Supervisor - Night Shift

Service Centre Supervisor - Night Shift

Apply remote type: Not Remote | Location: Mississauga, Ontario, Canada | Time type: Full time | Posted on: Posted 2 Days Ago | Job requisition id: JR20846

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

About the Role:

Support total operations to ensure superior customer satisfaction by achieving excellence in safety, service, quality, and cost management.

Collaborate with broader leadership to provide effective leadership and development for plant staff, including recruiting, training, and performance management, to drive continuous improvement.

Key Responsibilities may include:

• Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
• Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
• Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

Schedule Requirements:

• Require availability and flexibility to work on various shifts as needed to cover for absenteeism and support other supervisors with various initiatives.
• Night shift (Sunday to Thursday from 11:30pm to 7:30am)

Additional Responsibilities

• Direct plant operations within CHEP SHE safety guidelines for all internal, external customers and contractors.
• Manage GRTW programs and Claims Management.

Desired Skills and Knowledge:

• Working knowledge of Six Sigma, Lean Manufacturing or other continuous improvement programs are assets.
• Production planning experience, relationship building, analytical problems solving skills, strong ability to multi-task and work within a team environment.
• Experience with recruitment, hiring, discipline and termination processes.
• Computer proficiency, Microsoft Office required SAP, Kronos/UKG, CMMS are assets.

Qualifications

• Education: Bachelor’s degree or College Diploma

Experience

• 5-7 years of front-line supervisory experience in production, manufacturing, logistics or customer service.
• Experience with formal safety programs, required
• CHEP experience an asset.
• Maintenance programs and knowledge of regulatory environment an asset

Languages:

• Required: English | Desirable: French

Additional Information

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [e-mail].