Service Advisor

CanadaOne Auto Group Inc.; Toronto; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Employee benefits

Competitive pay

Employee Assistance Program

Collaborative culture

Job summary

Scarborough Toyota in Toronto, Ontario is seeking a Service Advisor to join our team dedicated to customer service excellence. You will act as the liaison between customers and our technicians, recommend needed services, and help ensure repairs are completed accurately and efficiently.

The ideal candidate will have a valid driver's license and experience in the automotive industry. We offer full benefits, competitive pay, and a collaborative workplace with strong team support.

Qualifications

• Valid driver's license.
• Experience in the automotive industry preferred.

Responsibilities

• Act as liaison between customers and technicians.
• Recommend required service and repairs.
• Handle scheduled maintenance service requests.
• Upsell additional services when appropriate.
• Document customer concerns on repair orders.
• Review work orders with customers at vehicle delivery.

Skills

Customer service

Auto industry exp

Driver's license

Job description

Scarborough Toyotais currently seeking a Service Advisor to join our team of customer focused professionals.

Purpose/Summary of Position:

The Service Advisor is responsible for ensuring that our service customers receive timely, friendly and efficient service. Acting as a liaison between the customer and our technicians, the Service Advisor recommends required service and repairs, handles scheduled maintenance service requests and sells additional services when appropriate. The Advisor helps to ensure the vehicle is fixed right the first time by accurately documenting the customer concern on the repair order and reviews the work order with the customer upon vehicle delivery.

Candidates must possess:

• Valid driver’s license
• Experience in the automotive industry preferred

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Scarborough Toyotais an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at [phone] ext 4004 or [e-mail] tomake your needs known in advance.