Experienced Service Advisor

CanadaOne Auto Group Inc.; Toronto; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Full benefits package

Competitive compensation plans

Employee and Family Assistance Program

Collaborative work environment

Job summary

Toronto Kia is seeking a Service Advisor to join our customer-focused team. You will act as the bridge between customers and technicians, recommending needed service, handling maintenance requests, and guiding the repair order process to ensure correct work is completed.

The role features a 5-day work week from 8am to 5pm, Monday to Saturday, with every second Saturday required, and a focus on delivering friendly, efficient service with potential for additional services when appropriate.

Qualifications

• Valid driver’s license is required.
• Experience in the automotive industry is preferred.

Responsibilities

• 5 day work week: 8am–5pm, Monday to Saturday; every second Saturday required.
• Acts as liaison between customers and technicians to ensure accurate service recommendations and repair orders.

Skills

Valid driver’s license

Automotive industry experience

Job description

Toronto Kiais currently seeking a Service Advisor to join our team of customer focused professionals.

Purpose/Summary of Position:

The Service Advisor is responsible for ensuring that our service customers receive timely, friendly and efficient service. Acting as a liaison between the customer and our technicians, the Service Advisor recommends required service and repairs, handles scheduled maintenance service requests and sells additional services when appropriate. The Advisor helps to ensure the vehicle is fixed right the first time by accurately documenting the customer concern on the repair order and reviews the work order with the customer upon vehicle delivery.

We have a 5 day work week being open 8am-5pm Monday to Saturday with every second Saturday required.

Candidates must possess:

• Valid driver’s license
• Experience in the automotive industry preferred

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Toronto Kia is an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at 416-421-9000 or [e-mail] tomake your needs known in advance.