Senior Lifecycle Services Account Manager

Keysight Technologies; Ottawa; On-site; CAD 196,000 - 327,000; Full time

Job summary

Keysight is seeking an Expert-Level Services Account Manager to drive strategic growth across enterprise, semiconductor, aerospace & defense, and communications customers in Canada. You will own large, complex service portfolios—Calibration, Repair, Asset Management, Uptime Services, Managed Services, and Digital/Software Support—acting as the primary business leader for post‑sales lifecycle value.

This senior individual contributor will shape account strategy, align Keysight’s service

Qualifications

• 8–12+ years in technical account management or lifecycle services roles.
• Deep understanding of enterprise service offerings and asset lifecycle management.
• Proven ability to close multi-year service agreements with large customers.

Responsibilities

• Own and grow an assigned portfolio of high-value enterprise and A&D accounts in Canada.
• Develop multi-year Lifecycle Services strategies tied to customer roadmaps and test modernization initiatives.
• Lead executive-level service reviews, QBRs, and long-term service planning discussions.
• Negotiate commercial terms, pricing, and service deliverables at expert level.
• Engage with engineering, metrology, operations to understand mission requirements.

Skills

Technical account management

Lifecycle services

Enterprise account management

Negotiation

Test & measurement

Education

Bachelor's degree

MBA

Job description

Keysight is seeking an Expert-Level Services Account Manager to drive strategic growth across enterprise, semiconductor, aerospace & defense, and communications customers in Canada. You will own large, complex service portfolios—Calibration, Repair, Asset Management, Uptime Services, Managed Services, and Digital/Software Support—acting as the primary business leader for post‑sales lifecycle value.

This senior individual contributor will shape account strategy, align Keysight’s service