Senior Account Director, Enterprise Services

Professional Staffing; Canada; On-site; CAD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation including bonus and profit sharing

Professional development support

Team events and activities

Job summary

Professional Staffing is seeking an experienced Account Director to manage a high-performing client services portfolio in Canada. This role demands a leader capable of overseeing client relationships, guiding a team of Account Managers, and addressing operational challenges directly.

The ideal candidate will have a strong executive presence, a proven track record in facility services, and the ability to drive revenue retention and service excellence. Join a growing company with significant opportunities for professional advancement and competitive compensation.

Qualifications

• 7–10 years of experience within commercial cleaning or facility services.
• 3–5 years managing client portfolios and operational/account teams.
• Proven success in retaining and growing enterprise accounts.

Responsibilities

• Lead the full account management function, including client relationships and operational performance.
• Manage and develop a team of Account Managers and Quality & Service Specialists.
• Maintain relationships with enterprise-level clients.

Skills

Leadership and team development

Client relationship management

Strong executive presence

Financial acumen

Tools

CRM platforms

BrightGo

HubSpot

Mero

Job description

Professional Staffing is seeking an experienced Account Director to manage a high-performing client services portfolio in Canada. This role demands a leader capable of overseeing client relationships, guiding a team of Account Managers, and addressing operational challenges directly.

The ideal candidate will have a strong executive presence, a proven track record in facility services, and the ability to drive revenue retention and service excellence. Join a growing company with significant opportunities for professional advancement and competitive compensation.