Senior SaaS Account Manager — Complex B2B Growth

Akur8; Montreal (administrative region); On-site; CAD 90,000 - 130,000; Full time

Job summary

Akur8 is a fast-growing InsurTech scale-up transforming how insurers price and manage risk. We are building an end-to-end platform for pricing, reserving, and risk decisions across continents, with 40+ nationalities and 320+ clients.

We seek a commercially minded professional with 6+ years in SaaS account management or related roles to drive customer outcomes across a portfolio. You will navigate complex B2B relationships, lead renewal opportunities, and collaborate closely with engineering and

Qualifications

• 6+ years in B2B SaaS account management, customer success, consulting, or related commercial roles.
• Experience managing complex B2B customers or early commercial teams is relevant.
• Bachelor’s degree or higher preferred.

Responsibilities

• Own outcomes for a portfolio of accounts in a fast-moving SaaS environment.
• Map accounts, build relationships with senior stakeholders, and support renewals or expansion.
• Follow established account management processes and engage technical teams when needed.
• Develop and execute account strategies throughout long, complex lifecycles.

Skills

B2B SaaS

Account management

Customer success

Consulting

Relationship building

CRM experience

Commercial acumen

Technical curiosity

Education

Bachelor’s degree or higher

Tools

CRM software

Job description

Akur8 is a fast-growing InsurTech scale-up transforming how insurers price and manage risk. We are building an end-to-end platform for pricing, reserving, and risk decisions across continents, with 40+ nationalities and 320+ clients.

We seek a commercially minded professional with 6+ years in SaaS account management or related roles to drive customer outcomes across a portfolio. You will navigate complex B2B relationships, lead renewal opportunities, and collaborate closely with engineering and