Senior Resource & Account Manager (Remote;Calgary Meetings)

InSync Systems; Calgary; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

InSync Systems Inc. in Calgary, Alberta is seeking a Senior Resource & Account Manager to lead technology recruitment, manage client relationships, and mentor a growing team.

The role combines recruitment delivery, resource management, account growth, and strategic partnership with contractors across assignments. The ideal candidate has 5+ years in technology recruitment or related fields, excellent communication, and a proven track record of managing multiple priorities in a fast-paced

Qualifications

• Post-secondary degree or diploma in Business Administration, HR, Commerce, Marketing, Communications, or related discipline.
• 5+ years of experience in technology recruitment, staffing, resource management, account management, or professional services.
• Proven ability to manage client relationships and multiple recruitment assignments independently.
• Strong knowledge of sourcing, interviewing, candidate assessment, negotiation, and contractor management.
• Experience recruiting technology or other professional-services positions.
• Strong business acumen and understanding of rates, margins, account growth, and client service.
• Excellent communication, relationship-management, negotiation, and presentation skills.
• Highly organized, proactive, resilient, and accountable, with strong attention to detail.
• Demonstrated leadership ability and experience mentoring or supporting junior team members.
• Experience using an Applicant Tracking System, CRM, and recruiting platforms.
• A related post-secondary degree or diploma, or an equivalent combination of education and professional experience.

Responsibilities

• Build and maintain strong relationships with clients, hiring managers, candidates, and contractors.
• Understand client priorities, workforce plans, and technology resource requirements.
• Manage the full recruitment lifecycle, including sourcing, interviewing, candidate presentation, negotiation, and placement.
• Develop qualified candidate pipelines for current and anticipated opportunities.
• Manage contractor onboarding, performance check-ins, contract extensions, rate discussions, and assignment transitions.
• Monitor client satisfaction and proactively resolve recruitment, contractor, or service-delivery concerns.
• Identify opportunities to grow existing accounts and expand client relationships.
• Provide market insight regarding talent availability, compensation, and contractor rates.
• Maintain accurate information in the ATS/CRM and monitor recruitment and account activity.
• Mentor junior team members and contribute to recruiting, account, and business-development strategies.

Skills

Relationship management

Recruitment

Account management

Candidate assessment

Negotiation

Sourcing

ATS/CRM

Mentoring

Client advisory

Education

Business Administration/Related field

Tools

ATS/CRM platforms

Job description

InSync Systems Inc. in Calgary, Alberta is seeking a Senior Resource & Account Manager to lead technology recruitment, manage client relationships, and mentor a growing team.

The role combines recruitment delivery, resource management, account growth, and strategic partnership with contractors across assignments. The ideal candidate has 5+ years in technology recruitment or related fields, excellent communication, and a proven track record of managing multiple priorities in a fast-paced