Senior Receptionist & Switchboard

Ricoh USA, Inc.; Quebec; On-site; CAD 32,000 - 33,000; Full time

Job summary

Ricoh Canada is seeking a Receptionist & Switchboard in Quebec to welcome customers, answer calls, issue visitor badges, and manage meeting room schedules. You will maintain the internal directory and support general administrative tasks in a professional, polished reception area.

The role requires a high school diploma and 1–2 years of relevant experience, with strong interpersonal skills and proficiency in Microsoft Office. This is a full-time on-site position in Quebec, Canada.

Qualifications

• High School Diploma or equivalent.
• Minimum of 1–2 years of experience in a receptionist or switchboard role.
• Ability to regularly lift and push objects up to 30 lbs.

Responsibilities

• Courteously meet and welcome customers and members of the public
• Answer, screen, and direct all incoming calls
• Assist visitors with visitor badge issuance
• Manage and maintain meeting room schedules
• Review and update the internal telephone directory
• Monitor and ensure the reception area is kept tidy and presents a professional, business‑like image
• Perform general administrative support tasks

Skills

Interpersonal skills

Self-motivation

Verbal & written communication

Microsoft Office

Lifting up to 30 lbs

Education

High School Diploma or equivalent

1–2 years receptionist/switchboard experience

Tools

Microsoft Office

Job description

Receptionist & Switchboard, Managed Services

• Courteously meet and welcome customers and members of the public
• Answer, screen, and direct all incoming calls
• Assist visitors with visitor badge issuance
• Manage and maintain meeting room schedules
• Review and update the internal telephone directory
• Monitor and ensure the reception area is kept tidy and presents a professional, business‑like image
• Perform general administrative support tasks

Responsibilities

• Courteously meet and welcome customers and members of the public
• Answer, screen, and direct all incoming calls
• Assist visitors with visitor badge issuance
• Manage and maintain meeting room schedules
• Review and update the internal telephone directory
• Monitor and ensure the reception area is kept tidy and presents a professional, business‑like image
• Perform general administrative support tasks

Education & Experience

• High School Diploma or equivalent experience
• Minimum of 1–2 years of experience in a receptionist or switchboard role

Skills

• Excellent interpersonal skills with the ability to quickly develop business relationships
• Strong self‑motivation and results‑driven mindset
• Excellent verbal and written communication skills
• Proficient in Microsoft Office
• Ability to regularly lift and push objects up to 30 lbs

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

JOB INFO

Job Identification : 8238

Job Category : Service Delivery

Posting Date : 2026-08-21T13:12:28+00:00

Degree Level : High School Graduate

Job Schedule : Full time

Locations : Quebec, QC, Canada

Salary Range : $23.00-$24.00

Driving requirements : Non-driver