Senior Real-Time Routing Engine Developer (Remote)

SmartRecruiters, Inc.; Kitchener; A distancia; CAD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Relocation assistance

Remote work

Descripción de la vacante

Miratech is seeking a Senior Routing Engine Developer to design and build the next-generation interaction routing platform for enterprise-scale contact centers. You will work on core routing engines that distribute voice and digital interactions with real-time decisions and low latency.

The role emphasizes Java, Spring Boot, distributed systems, event-driven architecture, and cloud-native technologies, collaborating with product and CX platform teams to deliver scalable solutions.

Formación

• Extensive Java/Spring Boot engineering experience.
• Distributed systems, microservices, REST APIs, and security knowledge.
• Experience with routing, contact center, or CX platforms is a plus.
• Strong documentation and client-facing workshop skills.

Responsabilidades

• Design and develop real-time routing engines for enterprise-scale routing.
• Implement routing algorithms using skills, priorities, and capacity.
• Ensure high availability, scalability and low latency across paths.
• Create APIs for routing configuration, monitoring, and integration.
• Collaborate with CX domain teams to translate needs into capabilities.
• Review designs, mitigate risks, and enforce engineering standards.

Conocimientos

Java

Spring Boot

Distributed systems

REST APIs

Event-driven architecture

Cloud-native

PostgreSQL

DTrace/Observability

High performance

Team leadership

Educación

Bachelor's or higher in CS/CE or related

Herramientas

Kafka

Kubernetes

Jenkins

Descripción del empleo

Miratech is seeking a Senior Routing Engine Developer to design and build the next-generation interaction routing platform for enterprise-scale contact centers. You will work on core routing engines that distribute voice and digital interactions with real-time decisions and low latency.

The role emphasizes Java, Spring Boot, distributed systems, event-driven architecture, and cloud-native technologies, collaborating with product and CX platform teams to deliver scalable solutions.