Senior Property Claims Expert – Complex & Catastrophe

Intact; Edmonton; Hybrid; CAD 81,000 - 99,000; Full time

Benefits offered by this job

Hybrid work model

Share plan & ESPP

Pension plan

Job summary

Intact is seeking an experienced and customer-focused Property Field Adjuster to join our Property Claims team in Canada. You will investigate, evaluate, negotiate and resolve property insurance claims while delivering exceptional customer experiences during challenging moments.

The ideal candidate has 5+ years of field adjusting, solid knowledge of policy wordings, and the ability to manage complex claims independently. A valid driver’s license and travel within the territory are required.

Qualifications

• Minimum 5 years of Property Field Adjusting experience.
• Experience handling personal lines and/or commercial property claims.
• Strong understanding of policy wordings, coverage interpretation, and claim investigation practices.
• Proven experience preparing and reviewing repair estimates.
• Valid driver's license and ability to travel within assigned territory.

Responsibilities

• Investigate residential and commercial property claims.
• Conduct on-site inspections to assess damages and determine cause of loss.
• Interpret policy coverage and make timely claim decisions.
• Prepare detailed scopes of damage and review repair estimates.
• Negotiate fair claim settlements with customers, contractors and other stakeholders.
• Manage claims from first notice of loss through final resolution.
• Collaborate with restoration vendors, engineers and internal partners.
• Maintain accurate claim documentation.
• Identify potential fraud indicators and elevate concerns as appropriate.

Skills

Property claims handling

Driver's license

Education

CIP designation in progress

Tools

Xactimate

Job description

Intact is seeking an experienced and customer-focused Property Field Adjuster to join our Property Claims team in Canada. You will investigate, evaluate, negotiate and resolve property insurance claims while delivering exceptional customer experiences during challenging moments.

The ideal candidate has 5+ years of field adjusting, solid knowledge of policy wordings, and the ability to manage complex claims independently. A valid driver’s license and travel within the territory are required.